Terms of Service – Phrase Ace

1. The Services

Phrase Ace is a mobile language-learning application that helps you learn English idioms and expressions through browsing, flashcards, spaced repetition, and practice sessions. The Services include user accounts, saved learning progress and preferences, optional push notifications, and paid subscriptions.

The Services are offered for lawful, personal, non-commercial use. We do not represent that the Services are appropriate or available in every location, and you are responsible for compliance with local law where you use them.

2. Eligibility

• You must be at least 13 years old to use the Services. The Services are not directed to children under 13, and children under 13 may not create an account or use the App.
• If you are between 13 and 17, you may use the Services only with the permission of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use.
• If your jurisdiction sets a higher minimum age for entering into this kind of agreement or for consenting to the processing of personal data, that higher age applies to you.
• You must have the legal capacity to enter into a binding contract, and you must not be barred from using the Services under applicable law.
• You must not be located in, or a national or resident of, a country subject to a United States Government embargo, and you must not appear on any United States Government list of prohibited or restricted parties.

3. Accounts and Your Responsibilities

An account is required to use the App. You can create one with an email address and password, or by signing in with Apple or Google.

• Provide accurate information when you create your account, and keep it up to date.
• Keep your password and sign-in credentials confidential. You are responsible for activity that occurs under your account, except to the extent it results from our own failure to meet an obligation we owe you.
• Notify us promptly at contactus@velastrallc.com if you suspect unauthorized use of your account.
• Do not share your account, and do not let anyone else use it.
• One account per person. Do not create an account on behalf of someone else without authority to do so.

Deleting your account. You may delete your account at any time from within the App (Settings → Delete Account), or by emailing us from the address associated with your account. What happens to your data on deletion, and the limits on deletion, are described in our Privacy Policy and on our Delete Account page. Deleting your account does not automatically cancel a subscription — see Section 8.

4. Licence to Use the App

Subject to these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to install and use the App on a device you own or control, for your own personal, non-commercial learning.

All rights not expressly granted are reserved. This licence ends automatically if you breach these Terms or when your account is terminated.

5. Acceptable Use

You agree not to:

• Use the Services for any unlawful purpose, or in violation of any applicable law or regulation.
• Copy, scrape, harvest, or extract the App's content or data at scale, or use automated means to access the Services other than as we expressly permit.
• Reverse engineer, decompile, or disassemble the App, or attempt to derive its source code, except to the extent applicable law expressly permits despite this restriction.
• Circumvent, disable, or interfere with security features, rate limits, entitlement checks, or access controls, including any attempt to obtain paid features without paying for them.
• Interfere with or disrupt the integrity, availability, or performance of the Services, or introduce malware or other harmful code.
• Access another user's account, or use the Services to collect information about other users.
• Resell, sublicense, rent, or commercially exploit the Services or their content.
• Remove, obscure, or alter any proprietary notice in the App.
• Misrepresent your identity or affiliation, or submit false information to us.

We may investigate suspected violations and take appropriate action, including restricting features, suspending or terminating your account, and, where warranted, notifying law enforcement.

6. Educational Content; No Guaranteed Outcomes

Phrase Ace provides educational content for general informational purposes. Definitions, example sentences, usage notes, translations, and explanations describe common usage; language is contextual, regional, and evolving, and the App's content may be incomplete, simplified, or not appropriate for every situation.

We do not guarantee any particular learning outcome. We make no promise that using the App will produce fluency, a given level of proficiency, a specific test score, an academic result, an immigration or certification outcome, or any employment or professional benefit. Results depend on many factors outside our control, including how much you practise.

The content is not professional, legal, medical, financial, academic, or immigration advice, and should not be relied on as a substitute for a qualified professional or an accredited course of study.

7. AI-Assisted Content

Some explanations, examples, or other material in the App may be generated or assisted by automated systems and reviewed for educational use. Automatically generated material can contain errors or omissions. It is offered on the same educational, no-guarantee basis described in Section 6. If you spot something wrong, please tell us at contactus@velastrallc.com.

8. Subscriptions, Trials, Renewal, and Cancellation

Phrase Ace offers paid subscriptions that unlock additional features. The plans available to you, their prices in your local currency, and their billing periods are shown in the App before you purchase, and on the App Store or Google Play product page. Prices may vary by country and may change; a price change will not take effect for an existing subscription without the notice and, where required, the consent that the applicable store and applicable law require.

• Automatic renewal. Subscriptions renew automatically for successive periods of the same length, and your account is charged through the store you purchased from, until you cancel. Cancel at least 24 hours before the end of the current period to avoid being charged for the next one.
• Free trials and introductory offers. Where a free trial or introductory offer is available, its length and terms are disclosed at the point of purchase. Unless you cancel at least 24 hours before the trial ends, the subscription begins and you are charged the standard price. Eligibility rules for offers are set by Apple and Google. Any unused portion of a free trial is forfeited when you purchase a subscription, where the applicable store so provides.
• How to cancel on iOS. Open Settings, tap your name, tap Subscriptions, select Phrase Ace, and tap Cancel Subscription. See Apple's cancellation instructions.
• How to cancel on Android. Go to play.google.com/store/account/subscriptions, select Phrase Ace, and choose Cancel subscription. See Google's cancellation instructions.
• What cancelling does. Cancelling stops future renewals. You keep access to paid features until the end of the period you have already paid for. Cancelling does not, by itself, delete your account.
• Deleting the App does not cancel a subscription. Neither does deleting your Phrase Ace account. You must cancel through the App Store or Google Play.
• Restoring purchases. Use the "Restore Purchases" option in the App while signed in to the same Apple Account or Google account you used to purchase.
• Refunds. Refunds are administered by Apple or Google under their own policies — see Section 9.

9. Purchases Administered by Apple and Google

All purchases and subscriptions for Phrase Ace are sold and billed through the Apple App Store or Google Play. Your purchase is therefore also subject to that store's terms of service and payment policies, which apply in addition to these Terms.

• We never see your payment details. Card numbers, financial account information, and billing addresses are handled by Apple or Google, not by us.
• Refunds are decided by the store. Apple handles App Store refund requests at reportaproblem.apple.com. Google handles Google Play refund requests through Google Play support. We are generally not able to issue, reverse, or override a store's refund decision.
• Statutory rights are unaffected. Nothing in this section limits any non-waivable right of withdrawal, cancellation, or refund you have under the consumer protection law of your country or state. If you believe you are entitled to a refund we can help with, contact us at contactus@velastrallc.com and we will do what we reasonably can.
• Taxes. Prices shown in the store include or exclude tax as that store determines for your territory.

10. Intellectual Property

The App and the Services — including the software, curated phrase and idiom content, definitions, examples, illustrations, interface design, layout, and the "Phrase Ace" and "Velastra" names and logos — are owned by or licensed to Velastra LLC and are protected by copyright, trademark, and other intellectual property laws.

What you may do. You may view, use, and study the content within the App for your own personal learning. You may make incidental personal copies, such as writing a phrase in your own notes.

What you may not do. Without our prior written permission, you may not copy, reproduce, republish, distribute, publicly display, sell, licence, translate, or create derivative works from the App or its content, or use it to build, train, or populate a competing product, dataset, or service.

11. Feedback

We welcome suggestions, bug reports, feature requests, and corrections. If you send us feedback, you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable licence to use it to operate and improve the Services, without any obligation of confidentiality, attribution, or compensation.

This applies only to feedback about the Services. It does not give us rights over your personal information, which is governed by our Privacy Policy, and it does not transfer ownership of anything else you create. Please do not send us confidential information or anything you are not free to share.

12. Third-Party Services

The Services rely on third-party providers to function — including Supabase (authentication, database, and synchronization), Mixpanel (first-party product analytics), RevenueCat (subscription and entitlement management), OneSignal (push notifications), Apple and Google (distribution, sign-in, and payments), and our hosting and infrastructure providers. Their role and the information they receive are described in our Privacy Policy.

The App contains no third-party advertising and no advertising SDKs. We do not serve ads, and no part of the Services is ad-supported.

If you sign in with Apple or Google, your use of that sign-in method is also governed by that provider's terms. The App may link to third-party websites, such as an app store page. We do not control those sites, are not responsible for their content, and their inclusion is not an endorsement.

13. Privacy

Our Privacy Policy explains what information we collect, how we use it, who processes it on our behalf, how long we keep it, and the choices and rights available to you. It is incorporated into these Terms by reference. In short: Phrase Ace displays no third-party advertisements, does not access the advertising identifier, does not track you across other companies' apps or websites, and does not sell your personal information.

14. Changes, Suspension, and Termination

Changes to the Services. We may add, change, or remove features, content, and limits as the product develops. We will not make a change that materially reduces the core paid functionality of a subscription you have already paid for during the period you have paid for, without offering you a reasonable remedy such as a pro-rata refund through the applicable store or an equivalent alternative.

Suspension and termination by us. We may suspend or terminate your access, in whole or in part, if you materially breach these Terms, if your use creates a legal or security risk to us or other users, or if we are required to do so by law or by Apple or Google. Except where doing so is impractical, unlawful, or would defeat the purpose of the action, we will give you notice and, where the breach can be cured, a reasonable chance to cure it. If we terminate your account for reasons other than your breach and you have paid for a subscription period you can no longer use, contact us and we will help you seek an appropriate remedy from the applicable store.

Discontinuing the Services. We may discontinue the Services entirely. If we do, we will give reasonable advance notice through the App, by email, or on this website where we are able to.

Termination by you. You may stop using the Services and delete your account at any time. Sections 6, 10, 11, 15, 16, 17, 21, and 22 survive termination.

15. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, timely, error-free, or secure; that defects will be corrected; that the content will be accurate, complete, or current; or that the Services will meet your requirements or produce any particular learning result.

Some jurisdictions do not allow the exclusion of certain warranties. In those jurisdictions, the exclusions above apply only to the extent permitted, and you may have rights that these Terms cannot limit. Nothing in these Terms excludes or limits our liability for fraud, fraudulent misrepresentation, death or personal injury caused by our negligence, or any other liability that cannot lawfully be excluded.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, VELASTRA LLC AND ITS OFFICERS, MEMBERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR LEARNING PROGRESS, ARISING OUT OF OR RELATING TO THE SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US, OR PAID THROUGH THE APP STORE OR GOOGLE PLAY FOR PHRASE ACE, IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) TWENTY-FIVE UNITED STATES DOLLARS (US$25).

These limits apply only to the extent the law allows. Some jurisdictions do not permit the exclusion or limitation of certain damages, including incidental or consequential damages, or limits on statutory consumer rights. Where that is so, the limitations above apply only to the fullest extent permitted, and the remainder of this section continues to apply.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Velastra LLC and its officers, members, and employees from any third-party claim, and from reasonable legal costs, arising out of (a) your breach of these Terms, (b) your misuse of the Services, or (c) your violation of applicable law or of another person's rights.

This obligation does not apply to the extent the claim results from our own act or omission, and it does not apply where applicable consumer protection law prohibits such an indemnity. We will notify you of any claim we seek indemnity for, and you may participate in its defence; we will not settle a claim in a way that imposes an obligation on you without your consent, which you will not unreasonably withhold.

18. Apple-Specific Terms (iOS)

This section applies if you obtained the App from the Apple App Store. It reflects the minimum terms Apple requires a developer's own end-user licence agreement to contain. In the event of a conflict between this section and the rest of these Terms, this section controls for the iOS version of the App.

1. Acknowledgement. These Terms are concluded between you and Velastra LLC only, and not with Apple. Velastra, not Apple, is solely responsible for the App and its content.
2. Scope of licence. The licence granted in Section 4 is non-transferable and limited to using the App on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed by other accounts associated with you via Family Sharing or volume purchasing.
3. Maintenance and support. Velastra is solely responsible for providing any maintenance and support services for the App. Apple has no obligation whatsoever to furnish any maintenance and support services for the App.
4. Warranty. Velastra is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App; to the maximum extent permitted by applicable law, Apple has no other warranty obligation whatsoever with respect to the App. Any other claims, losses, liabilities, damages, costs, or expenses attributable to a failure to conform to a warranty are Velastra's responsibility.
5. Product claims. Velastra, not Apple, is responsible for addressing any claims by you or a third party relating to the App or your possession and use of it, including (a) product liability claims, (b) any claim that the App fails to conform to an applicable legal or regulatory requirement, and (c) claims arising under consumer protection, privacy, or similar legislation, including in connection with the App's use of the HealthKit and HomeKit frameworks (which the App does not use).
6. Intellectual property claims. If a third party claims that the App or your possession and use of it infringes that third party's intellectual property rights, Velastra, not Apple, is solely responsible for the investigation, defence, settlement, and discharge of that claim.
7. Legal compliance. You represent and warrant that you are not located in a country subject to a United States Government embargo or designated by the United States Government as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.
8. Developer name and address. Questions, complaints, and claims about the App should be directed to: Velastra LLC, 8 The Green, Suite B, Dover, DE 19901, United States; contactus@velastrallc.com.
9. Third-party terms. You must comply with any applicable third-party terms of agreement when using the App.
10. Third-party beneficiary. Apple and Apple's subsidiaries are third-party beneficiaries of these Terms, and upon your acceptance of these Terms Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary of them.

Apple's Licensed Application End User License Agreement is published by Apple and applies where Apple requires it. These Terms are our custom end-user licence agreement for the App.

19. Google Play Terms (Android)

This section applies if you obtained the App from Google Play. These Terms are between you and Velastra LLC only, and not with Google. Velastra, not Google, is solely responsible for the App, its content, and any support for it. Your use of Google Play is additionally governed by the Google Play Terms of Service. Google Play handles billing and refunds for purchases made through it.

20. Accessibility and Localization

Phrase Ace is currently offered in English. We aim to make the App usable for everyone. If you encounter an accessibility barrier, please tell us at contactus@velastrallc.com so we can try to address it.

21. Governing Law and Disputes

Governing law. These Terms and any dispute arising out of or relating to them or to the Services are governed by the laws of the State of Delaware, United States, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Mandatory local law. If you are a consumer resident in a jurisdiction whose law entitles you to the protection of mandatory provisions or to bring proceedings in your local courts, nothing in this section deprives you of that protection or that right. In particular, consumers resident in the European Economic Area, the United Kingdom, or Switzerland retain the benefit of the mandatory consumer protection law of their country of residence.

Informal resolution first. If you have a dispute with us, please contact us at contactus@velastrallc.com and describe the problem. Most issues can be resolved quickly, and we ask that you give us 30 days to try before starting formal proceedings.

No arbitration agreement. These Terms do not contain an agreement to arbitrate and do not contain a class-action waiver. Disputes not resolved informally may be brought in a court of competent jurisdiction.

22. General Provisions

• Entire agreement. These Terms, together with the Privacy Policy and any store terms that apply to your purchase, are the entire agreement between you and Velastra about the Services and replace any earlier version.
• Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the rest of the Terms remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to enforce it later.
• Assignment. You may not assign these Terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
• Notices. We may give you notice through the App, by email to the address on your account, or on this website. You can give us notice at the email or postal address in Section 24.
• Force majeure. Neither party is liable for a failure to perform caused by events beyond its reasonable control.
• No third-party beneficiaries, except as expressly stated in Sections 18 and 19.
• Export control. You may not use or export the App except as authorized by United States law and the law of the jurisdiction where you obtained it.

23. Changes to These Terms

We may update these Terms. When we do, we will revise the effective date at the top of this page. If a change is material, we will give reasonable advance notice through the App, by email, or on this website before it takes effect, where applicable law requires it or where we otherwise consider it appropriate. Continuing to use the Services after a change takes effect means you accept the updated Terms. If you do not accept them, stop using the Services and delete your account.

24. Contact

Velastra LLC
8 The Green, Suite B
Dover, DE 19901
United States

Email: contactus@velastrallc.com

FAQ

These answers are a convenience summary. The numbered sections above control.

Changelog

• TOS-v2.0 — August 21, 2026: Removed all advertising terms following the removal of advertising SDKs from the App; replaced the one-time ad-removal purchase with paid subscription terms covering trials, automatic renewal, cancellation, and store-administered refunds; added acceptable use, feedback, indemnification, and structured disclaimer and liability sections; replaced the abridged Apple EULA reproduction with Apple's required minimum terms, including Apple's third-party-beneficiary status; added Google Play terms; added mandatory-local-law and informal-resolution provisions while preserving Delaware governing law.
• TOS-v1.5 — February 11, 2026: Account creation required; updated data collection disclosures; added account termination and deletion section.
• TOS-v1.4: Added third-party advertising terms and the ad-free purchase option (superseded by v2.0).
• TOS-v1.3: Combined with the Apple Standard EULA; added subscription and in-app purchase terms.
• TOS-v1.2: Added analytics disclosure and children's privacy.
• TOS-v1.1: App renamed to Phrase Ace.